Front Desk Agent

Job Description

Requirements

High school diploma or equivalent.

Previous customer service experience, preferably in the hospitality industry.  

Excellent communication and interpersonal skills.

Strong organizational and multitasking abilities.  

Proficiency in basic computer skills and hotel reservation systems (preferred).  

Ability to handle stressful situations with composure.

A positive and professional attitude.

Ability to work various shifts, including weekends and holidays.

Preferred Skills:

Experience with specific hotel management software.

Knowledge of local attractions and events.

Fluency in multiple languages.