Operations Manager- UMS

Job Description

Key Responsibilities

1. Strategic Fleet & Inventory Management

• Oversee the procurement and inventory levels of SANY machinery (excavators, cranes, rollers, etc.) to meet market demand.
• Manage the spare parts supply chain to minimize “Equipment Down Time” (EDT) for clients in remote mining and agricultural locations.
• Implement digital tracking systems for inventory and fleet movement.

2. Service & Maintenance Excellence

• Lead the technical service department to ensure all equipment is maintained to SANY’s global standards.
• Develop and oversee preventative maintenance programs and warranty claim processes.
• Ensure rapid-response mobile service teams are equipped for on-site repairs in challenging terrains.

3. Business Process & Innovation

• Streamline operational workflows to improve efficiency from initial inquiry to final delivery.
• Leverage SANY’s “innovative” edge by introducing telematics and remote monitoring solutions to Guyanese clients.
• Ensure compliance with local Guyanese regulations and international safety standards.

4. Team Leadership & Development

• Recruit, train, and mentor a high-performance team of technicians, logistics coordinators, and administrative staff.
• Foster a culture of “reliability” and “customer-first” service within the operations department.

Required Qualifications & Skills

• Experience: 7+ years in operations management, specifically within heavy equipment, automotive, or industrial machinery sectors.
• Education: Degree in Mechanical Engineering, Business Administration, or Supply Chain Management.
• Industry Knowledge: Deep understanding of the Guyanese landscape, particularly the mining and construction sectors.
• Technical Proficiency: Familiarity with ERP software and heavy machinery diagnostic tools.
• Leadership: Proven ability to manage diverse teams and complex logistics in a high-growth market.