Christel Fagundes
About Candidate
Vast experience in quality assurance with a demonstrated history of working in the outsourcing industry. Skilled in Sales, Negotiation, Accounting, Customer Excellence and Operations Management.
Location
Education
Passes in Financial Accounting FA1 Passes in Management Accounting MA1
Passes in 10 CXC Subjects, Business Administration field
Work & Experience
Training and development of frontline staff, strategies for financial success, ensuring KPI performance of 500+ employees, executing high level action plans, C level reporting and analysis, fostering client relationships, negotiating and being awarded business growth.
Monitor, control and improve overall performance of KPIs for 170+ employees. Act as key POC for all performance analysis, trends and incentive initiatives.