Karen Bhalmattee Dookhie

▪ Maintained the department's filing system, ensuring correspondences were filed in date order and the correct area of employees' files. ▪ Managed the recruitment and selection process, including posting job positions, screening applications, scheduling interviews, and collaborating with managers to finalize candidates. ▪ Managed the onboarding process such as orientations, conducting background checks, employment verifications, job descriptions, employee handbooks/booklets, and contracts. ▪ Managed performance management system and collaborated with managers and staff to conduct assessments. ▪ Prepared each month's clocking cards for office staff and newly hired employees. ▪ Managed the payroll process for 200 employees to streamline payroll processing, achieving a 99% accuracy rate and reducing payroll discrepancies by 50%. ▪ Maintained and updated HRPlus software for new hires, salary changes, leave processing, compensation, benefits, and employee relations. ▪ Prepared job letters, internal/external letters, and disciplinary letters and modified organizational charts and departmental communications via email. ▪ Managed employee training and development, including identifying training needs, designing training programs, and helping implement and evaluate these programs. ▪ Collaborated alongside departmental administration to process employee leave and ensure correct records for simple retrieval. ▪ Conducted regular welfare checks on isolated staff during COVID-19 processes to ensure their well-being. ▪ Provided prompt Customer Service Support to workers with phone inquiries.

▪ Managed payroll data for monthly and fortnightly salaries, including statutory deductions. ▪ Managed document control system (including soft and physical copies). ▪ Developed and maintained client files for projects, including preparing quotes. ▪ Developed and arranged proposals and tender packages for projects. ▪ Managed personnel files and payroll papers, ensuring confidentiality. ▪ Created employee contracts, job descriptions, letters, training agreements, promissory notes, and non-disclosure agreements. ▪ Managed the recruitment and selection process, including resume screening, interviews, background checks, orientation, and salary review. ▪ Verified and amended organizational charts, policies, procedures, and associated documentation.

▪ Assisted departments with tender packages, including direction and mentoring. ▪ Assisted with casual and permanent recruitment, including updating job descriptions, preparing ads, shortlisting candidates, conducting interviews, conducting background checks, preparing employment contracts, verifying certificates and documents, submitting payroll data on time, and conducting orientation. ▪ Ensured continuous maintenance of HR employee files and administrative records. ▪ Managed the company's leave management system. This involves updating anticipated absences and providing leave information to all employees. ▪ Compiled reports and communications for several departments, including memos, letters, and emails. ▪ Managed disciplinary processes, including investigations, letter drafting, staff separations, and termination. ▪ Managed staff medicals (OEUK, TBOSIET, H2S, Confined Space, Drug Test) and maintained training logs and matrices. ▪ Managed HR document control system (soft and hard copy) through typing procedures, flowcharts (using MS Visio), and other QMS documents such as prepared, distributed, retrieved, and filed QMS documents as instructed by the QA/QC inspector. Maintained the Quality Management System (document control lists. ▪ Coordinated and delivered PowerPoint presentations for HR/HSSE rollouts. ▪ Assisted the Equipment & Logistics TL with pre-mobilization by assigning qualified and certified personnel to the appropriate place. ▪ Completed Material Requisition forms (MRs) and obtained quotes from vendors for tools, equipment, and vehicles. ▪ Managed and updated the preventative maintenance program. ▪ Rostered drivers and operators are available daily and for specific projects. ▪ Monitored key performance indicators (KPIs) across departments. ▪ Assisted HR, Quality, and HSSE departments in preparing for STOW-TT and ISO 9001 audits. ▪ Managed accounts payable transactions using MYOB and Peachtree software. ▪ As a Personal Assistant to the CEO, I planned and handled the CEO's agenda and calendar, including setting notifications for all activities and appointments. ▪ Managed PBX system, greeted guests and clients, responded to emails, and took meeting minutes. ▪ Managed and distributed office supplies, including stationery and groceries.