Assessment Specialist

Job Description

Our client is looking for Assessment Specialist

Requirements:

Experienced Social Worker/LCSW/Mental Health professional/Medical Professional with US/Canadian patients

You demonstrate exceptional analytical skills, capable of dissecting complex data and transforming it into actionable insights.

You pay strong attention to detail and deliver work that is of a high standard

You are a strong networker & relationship builder

You are a self-starter and demonstrate a high level of resilience

Responsibilities:

Customer Service Excellence: Providing the highest level of service to both internal and external customers in a fast-paced, team-oriented environment.

Active Assessment Calls: Making the assigned number of assessment calls and collaborating with the operations manager to reach team goals.

Thorough Assessments: Conducting detailed assessments over the phone to evaluate if the client is a good fit for our services and to identify their specific needs.

Service Determination: Determining the appropriate services required based on assessment outcomes and client needs.

Client Connection: Ensuring clients are connected to the appropriate staff and services necessary to meet their needs.

Seamless Referral Collaboration: Collaborating with other staff and community service providers to ensure seamless referral services.

Efficient Prioritization: Prioritizing and working efficiently throughout the workday with strong attention to detail.