Job Description
KEY RESPONSIBILITIES
Business Development & Client Acquisition
- Identify, pursue and secure new business opportunities for Guyana Careers’ recruitment and HR services.
- Develop and implement strategies to grow the company’s corporate client portfolio.
- Schedule and conduct meetings with business leaders, HR professionals, government agencies and decision-makers to promote the company’s services.
- Build long-term relationships with existing clients to encourage repeat business and referrals.
- Prepare business proposals, presentations and quotations for prospective clients.
- Represent Guyana Careers at networking events, conferences, trade shows and other business development activities.
- Conduct market research to identify emerging industries, labour market trends and business opportunities.
- Collaborate with management to develop initiatives that strengthen the company’s market presence and brand visibility.
- Achieve agreed business development targets and contribute to the company’s revenue growth.
Recruitment Support
- Promote Guyana Careers’ recruitment services to employers across various industries.
- Gather and document clients’ recruitment requirements.
- Coordinate recruitment activities including vacancy advertising, candidate communications, interview scheduling and recruitment logistics.
- Liaise with the recruitment team to ensure timely delivery of recruitment services.
- Support employer onboarding and maintain accurate client records.
- Provide excellent customer service throughout the recruitment process.
Legal Office & Work Permit Support
- Assist in coordinating applications for work permits and other employment-related immigration matters.
- Liaise with relevant government ministries and agencies regarding application requirements and submissions.
- Ensure documentation is complete, accurate and submitted within required timelines.
- Maintain confidential files and records relating to work permit applications.
Administration & Operations
- Maintain accurate records of business development activities, client interactions, recruitment assignments and work permit applications.
- Prepare weekly and monthly activity reports for management.
- Maintain databases and client relationship records.
- Manage business correspondence, filing systems and administrative documentation.
- Provide general office administrative support as required.
- Ensure all activities are conducted professionally, ethically and confidentially.
QUALIFICATIONS & EXPERIENCE
- Bachelor’s Degree in Business Administration, Marketing, Management, Human Resource Management or a related discipline.
- Minimum of three (3) years’ experience in Business Development, Sales, Account Management, Recruitment, Client Relations or a similar role.
- Proven experience developing business relationships and generating new clients is highly desirable.
- Experience working with corporate clients, government agencies or professional services firms would be an asset.
- Knowledge of recruitment processes and HR services is an advantage.
- Familiarity with immigration or work permit processes would be beneficial but is not required.
KEY SKILLS & COMPETENCIES
Business Development
- Strong networking and relationship-building skills.
- Business development and sales ability.
- Negotiation and influencing skills.
- Ability to identify and capitalize on new business opportunities.
- Commercial awareness and customer-focused mindset.
Communication
- Excellent verbal and written communication skills.
- Strong presentation and interpersonal skills.
- Ability to engage professionally with executives, business owners and government officials.
Organization
- Excellent planning and organizational skills.
- Ability to manage multiple projects and competing priorities.
- Strong attention to detail and follow-through.
Technical Skills
- Proficiency in Microsoft Office Suite.
- Experience using CRM systems or recruitment databases would be an asset.
- Ability to prepare reports and maintain accurate records.
PERSONAL ATTRIBUTES
- Results-oriented and self-motivated.
- Professional, confident and personable.
- High level of integrity and confidentiality.
- Strong initiative and problem-solving ability.
- Customer-focused with excellent relationship management skills.
- Adaptable and capable of working independently with minimal supervision.
KEY PERFORMANCE INDICATORS (KPIs)
- Number of new corporate clients acquired.
- Business development meetings conducted.
- Revenue generated from new business.
- Client retention and satisfaction.
- Recruitment assignments successfully coordinated.
- Timeliness and accuracy of work permit processing support.
- Quality and timeliness of administrative reporting.
- Achievement of quarterly business development targets.